This toolkit is a jumping off point and provides designers with a comprehensive guide to identifying community-type and asking the right questions to address the concerns of its members.


Read What Some Participants Thought


“It definitely inspired us to think differently and would be helpful for leading discussion in a team workshop or management workshop setting. I think managers think from a top-down perspective (them being the top) and our company is trying to reverse that, so words like "community" and "authority" are a lot less management-speak, and might help them think about their role differently.”


Kym, Designer


sense of community



case study